Customer Service Specialist with English
Are you ready for your new career step? Do you want to work in an innovative and friendly atmosphere where your knowledge and skills are appreciated? If yes, iCard is the perfect place for you.
iCard is a Bulgarian fintech company delivering smart end-to-end payment solutions to more than 1 million clients in over 30 countries in Europe. We reinvent the relationship between people, money and technology. iCard’s mission is to make everyday payments easier, accessible, and secure. In team iCard, we work together to achieve these goals. That’s why our success always has a human face.
Your new job:
• Provide high quality customer service to our English and Bulgarian speaking clients.
• Sustainably grow your knowledge about our innovative products and services.
• Work with various communication channels.
Your profile:
• Excellent command of English - both written and spoken.
• Excellent command of Bulgarian - both written and spoken.
• Knowledge of an additional European language would be an advantage.
• Strong communication and interpersonal skills.
• Willingness to learn about new, innovative financial solutions and be the trusted person to our clients.
• Good multitasking, prioritization and organizational skills.
• Good attention to details.
• Ability to work in a team environment.
What we’ve got to offer:
• Attractive remuneration.
• Additional health insurance.
• Sport and wellness package.
• Trainings and mentorship
• Daily budget for food.
• Performance-based growth.
• Exciting team buildings.
• Friendly environment.
Please apply by sending us your CV and cover letter in English.
Your application will be reviewed in utmost confidentiality following the General Data Protection Regulation. All personal information will be collected only for the purpose of the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted, so keep it tight and fresh - good luck to all of you!
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