Име на компанията: Taxback Group
Taxback International offers a suite of automated VAT solutions that help our clients transform their VAT reclaim process into a business enabling revenue driver. Some of our corporate clients are companies like P&G, IBM, and VISA and many others.
The Invoice Payment Collector will handle the collection of payments and the resolution of account queries over the telephone and by email with major international clients.
She/he will manage debt recovery, which if a client has paid late or missed payments could involve including late payment fees, stopping the supply of services or the use of debt collectors to recover funds.
It is vital that the Invoice Payment Collector builds and maintains close links with all customers, to ensure smooth running of accounts and encourage timely recovery of payments.
Working shift: 10.00 – 18.30
As Invoice Payment Collector, you will be responsible for:
- Contacts clients to ensure timely and effective collection of all debts and customers payments.
- Advise clients of late payment fees where payment is being delayed.
- Escalate client (non-payment) issues in a prompt manner to the Manager ensure they are resolved.
- Liaise with debt collection agency where required to resolve non-payment issues
- Provide reports to the management and clients when required
So that’s the role, but what we need to see from you is…:
- Fluent English
- Must have excellent telephone manner
- Excellent organizational and time management skills
- Ability to relay urgency to client in making payment in a convincing, friendly and patient manner
- Competence in Microsoft Office products
- 1 year of prior experience in a similar role
To earn bonus points, you must have:
- Experience in a call center, sales or telemarketing is an advantage
- Accounting qualification is an advantage
WHY CHOOSE US?
We know you are looking for more than just a job and at Taxback Group, we care about our staff so we strive to provide a well-balanced environment for you to work in on a day to day basis.
This is why we are organizing different team buildings, parties and events for our people.
You will receive a varicose discount across different stores within the city. You will earn additional health insurance package from the start, and a mobile phone after the first year of service.
If you think we are the right team to join, submit your CV in English. If approved, we will be holding interviews, so expect to get a call back!